The cafe has been a little busy this month, and depending on the flow of customers that day, there have been a few days when we have had to close temporarily.
I'm sorry to those who came to the store at that time.
However, even if you were to enter the store as is, you would find yourself in a tense atmosphere with the owner working with bloodshot eyes and yelling strange words.
It's common to realize after brewing that you don't have a cup to put the coffee in.
If work continues to get delayed until closing time, it's not good for either the store or the customers.
When we first opened, we were overwhelmed with the feeling that we had to serve everyone who came in, but now we feel that it is necessary to know our own limitations and make decisions about the situation based on that.
I'm really sorry... but...
You just can't go beyond your limits.
I feel like if I push myself too hard, the distortion will only increase.
In the long run, there are even more downsides.
So, when I asked other restaurants what they do in situations like this, they said they come up with ways to deal with the situation, such as saying we're full even when we're not, or turning customers away by saying we have reservations.
By the way, our motto is to be transparent about information, so we honestly write, "We can't keep up with the washing up and the ingredients. It's impossible." We can't do the same because the seats are in full view and we don't take reservations in the first place.
Know and accept your limitations.
I think that's an important thing to keep in mind when running a store.
It does mean giving up or being resigned to the situation, but rather than thinking, "It's impossible, I can't do it," I think it should be seen as "the basis for making the best decisions."
I can't do it now, but what should I do next?
Rather than simply trying to overcome the problem, is there a different way to solve it?
As for gift making, shown in the photo at the beginning, we wanted to increase production at the welfare facility, but there was a limit to the amount we could sell in stores, so we decided to consider this as our next option.
When you understand your situation, it's easier to think about your next options.
We started our business with no experience, so compared to other stores, there are many things we can't do, and we experience many setbacks and dead ends every day. Every time this happens, we feel depressed and inferior, and we work hard every day in frustration...
However, it seems like there is still room for improvement for us. We have a lot of cards we can play.
When I think about it that way, I've recently come to think that the fact that there are many things I can't do compared to others is not something to belittle, but rather something to look at positively.
